Missed Calls are Missed Care (and Missed Revenue)Research inspired by National Institutes of Health data shows every empty appointment slot costs a practice about $200, adding to the $150 billion the U.S. system loses yearly on no‑shows.When phones ring after hours (or while staff are with patients) and nobody answers, many callers simply try the next clinician....
Every Missed Call is a Burst Pipe to your RevenueResearch suggests that home-service companies forfeit roughly $1,200 worth of work per missed call per housecallpro. On occasion, even the cost of a flooded‑basement job. Additionally, roughly 62 percent of service firms miss at least some calls, which means real money is leaking away daily. Can an ai answering...
The 2 a.m. Furnace Failure That Spurred a Trend2 a.m. on a January night, and the furnace at a homeowner’s house fails. They grab for their phone, go to Google, type in the first HVAC firm they see, and dial. And if that call goes right to voicemail, chances are 27 percent that it won’t...
Dentistry practices rely on phone calls for patient inquiries and appointments, but every missed call has the potential to be a lost opportunity or patient. Enter AI Answering Service for dentists. According to research, dental offices miss approximately 35% of calls, and callers don’t try calling a second time. That is why having an AI...
The Midnight‑Call ProblemHere’s a scenario: it’s Saturday at 11 p.m. and a customer’s kitchen pipe has burst. They dial up the first plumber they find on Google, but your office phone rings through to voicemail. Studies show that nearly 47 percent of small businesses miss the initial call which is essentially one in every two leads, simply...
The Reception Problem Most Small Businesses Still FaceCustomers don’t stop calling when your lone receptionist clocks out, or when you’re elbow‑deep in work and can’t reach the handset. Yet the median U.S. receptionist now earns about $30,450 a year, plus payroll taxes and benefits, making full‑day coverage a luxury for many firms. For owners who try...
Why Missed Calls Are Costly for Law FirmsNearly half of legal consumers hire the first attorney who picks up the phone. When a call rolls to voicemail, after hours, during court, or while you’re heads‑down on a brief, you risk losing the matter forever. Missed calls don’t just leave money on the table, they dent your...
Why AI Answering Service pricing is so confusingSearch “AI answering service cost” and you’ll find everything from free trials to four‑figure enterprise bundles. That spread exists because the service combines two moving parts:A base platform fee: keeps the phone agent online, covers voice hosting, AI processing power, and support.A usage allowance: minutes, calls, or “conversation credits” that...
If you run a telephone answering service (TAS), you know first-hand how challenging it can be to manage fluctuating call volumes, meet your clients’ expectations, and keep an eye on the bottom line. But here’s a question: Are you still using legacy answering service software that feels stuck in a previous era? If so, it...
In an ideal world, every customer would be able to get the help they needed from the first person they spoke to. In reality, however, customers aren’t always able to accurately relay their needs over the phone. For example, if they’re having trouble understanding you, or have a language barrier. If you’ve ever worked with...