Tips for Talking to Customers on the Phone
If you’re in sales, it’s likely you spend a lot of time talking to people on the phone. If that’s the case, you may have suffered through a miserable phone conversation every once in a while. You know the type — those calls where you find yourself at a loss for words, or the person...
Call Center Dialers: Different Types of Dialers and How to Choose
Are you trying to think of a way to leverage the work your salesforce or customer service representatives do? If your sales and support teams place a lot of outgoing calls by hand, an automatic phone dialer may be just what you’re looking for. What Is a Phone Dialer? Auto dialer systems are exactly what...
