25 Feb
What Are Automated Calling Systems?
Automated calling systems are widely used by companies who value efficiency and time management, which is another way of saying the majority of companies. Automated calling systems have only grown more popular over the years as technology advances and that makes for even better results. What is an Automated Phone Call System? An automated phone...
03 Feb
Customer Service vs. Customer Support: Difference Explained
In the world of customer experience, there are two main types of people: those who provide customer support and those who provide customer service. While these terms may seem interchangeable to some, they actually have a very important difference between them. Let’s take a look at what each one means so you can understand how...
