Blended Call Center Solutions
Includes Truly Unlimited Outbound & Inbound Calling to the USA and Canada
Click Dialer
Work directly out of your cloud-based CRM using click to dial soft phone with inbound calling. Features include ring groups, call transfers, time-based conditions, and much more.
Power Dialer
Blaze through leads dialing outbound with no delays or dropped calls. Scale your business with a built in cloud CRM and tools for managing agents. Use inbound soft phone to receive calls.
Cloud Call Center
Cloud-based call center software providing campaigns that can do both predictive outbound dialing as well as prioritizing inbound calls. Ring groups, IVR, ACD, and more.
Benefits & Features
Why choose EVS7 blended solutions for your call center or sales team?
2 is better than 1
Blended dialing is essential for efficiency.
Easy to Use
Intuitive, cloud-based products with an interface designed with managers and agents in mind.
Call Backs
If you're an outbound call center, you'll need to receive inbound call backs.
Flexible
Agents can work from home or from an office. Login from anywhere!
Automatic Call Distribution
Route inbound calls based on priority to your best agents.
Reporting & Analytics
View valuable data to help make decisions on personnel along with future strategy.
Blended Call Center Software: How it Works
A blended call center incorporates both inbound and outbound call center services. Oftentimes, we think of call centers as either inbound or outbound depending on the business. In today’s changing market, blended call centers are defying that stereotype and becoming more and more prevalent.
Larger call centers are often divided between outbound and inbound agents. Whereas smaller call centers just do not have the resources to manage calls individually. To handle both types, blended call centers provide a solution. In this scenario, blended call center software can be tailored to prioritize calls so that outbound staff members can handle overflow from inbound receivers as needed.
When it comes to efficiency, incorporating the best call center software into a blended call center setting is a smart strategy. With that technology, you can reduce idle time and increase agent productivity.
EVS7 software helps direct inbound calls and prioritizes outbound calls to make marked improvement in phone efficiency. Our software is intuitive and allows your team to make the most out of each day. With truly unlimited calls to the United States and Canada and no hidden fees, we place the focus on quality calls and relationships over nickel and dime service.
Simple Pricing
All products include truly unlimited calling for the US and Canada.
Cricket Click Dialer
Per agent price includes unlimited calling
- Click to Call with Voicemail Drops
- Runs on Windows
- Integrates with cloud-based CRMs
- Send Emails & Texts
- Receive Inbound Calls
Dolphin Cloud Power Dialer
Per agent price includes unlimited calling
- Power Dialer with Voicemail Drops & CRM
- Completely Cloud-Based
- Manage Your Team
- Send Emails and Texts
- Reporting, Coaching, & Monitoring
Cloud Call Center
Per agent price includes unlimited calling
- Predictive Dialer & Call Center
- $150 setup fee, minimum 3 agents
- Cloud Call Center
- Dial 5 lines per agent
- Reporting, Coaching, & Monitoring
Cricket Click Dialer
Per agent price includes unlimited calling
- Click to Call with Voicemail Drops
- Runs on Windows
- Integrates with cloud-based CRMs
- Send Emails & Texts
- Receive Inbound Calls
Dolphin Cloud Power Dialer
Per agent price includes unlimited calling
- Power Dialer with Voicemail Drops & CRM
- Completely Cloud-Based
- Manage Your Team
- Send Emails and Texts
- Reporting, Coaching, & Monitoring
Cloud Call Center
Per agent price includes unlimited calling
- Predictive Dialer & Call Center
- $150 setup fee, minimum 3 agents
- Cloud Call Center
- Dial 5 lines per agent
- Reporting, Coaching, & Monitoring