You’ve done it! You made the decision that switching from landline to VoIP is the right move for your organization. Believe it or not, that’s the hardest part of the landline to VoIP switching process. Now that you’ve taken the first step toward making the change, it’s time to learn how to switch from landline to VoIP seamlessly.
Check Your Internet Connection
With your familiarity with VoIP, you already know that the technology uses the internet to transmit telephone calls. For this reason, you obviously need to have an internet connection to use VoIP. Just any old internet connection won’t do, however. Your connection must be fast, high-quality and reliable.
The bandwidth you’ll need depends on the number of people who’ll be on the phone simultaneously. While it will vary between businesses and industries, it’s generally wise to ensure your internet connection can support at least one-third of your staff being on the phone at the same time.
Choose Your VoIP Service Provider
While making the decision to switch to VoIP is the hardest part of completing the transition, choosing a service provider is the most critical choice you’ll make during the change. You’ll need to ensure your chosen provider has the experience and resources to support your VoIP system. You should also make sure the provider has transparent pricing and offers all the features you want your VoIP phone system to have.
Secure the Appropriate Equipment
You may have to buy some hardware for your network to get the most out of a VoIP phone system. Luckily, devices that will enable your representatives to use your system’s features and that will prioritize voice data are readily available.
Depending on the service provider you choose, you might have to get VoIP handsets for your employees as well. In many instances, this is the only upfront cost you’ll incur to switch to VoIP.
Initiate the Phone Number Porting Process
Many businesses want to keep their existing phone number after they change over to a VoIP system. The process to port a phone number from one provider to another can take anywhere from a few minutes to several weeks. With the timeline for porting a number varying so greatly, it’s vital that you talk to your VoIP provider early on about when you should initiate the process so that your existing phone number is transitioned over by the time you need it to be.
Train Your Agents
It is literally impossible to overstate the importance of training your employees on your new phone system. Your team will need to know how to operate your system before you make the switch to VoIP to prevent any unnecessary downtime or a loss of productivity. Making sure your staff has the knowledge required to use your new phone system can also prevent people calling your business from being frustrated by avoidable delays and dropped calls.
Arrange to Get Landline to VoIP Help
When you choose EVS7 as your VoIP provider, you’ll get all the help you’ll need to make a seamless transition to a new phone system. In business since 1993, EVS7 has established a well-deserved reputation for helping businesses in an array of industries make the switch from landline to VoIP without missing a beat.
To learn more about our VoIP services and the support we gladly provide to our clients, contact EVS7 today!
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