Pricing
At just $89 per seat, Dolphin is the clear winner over PhoneBurner at $149 per seat. The price for each is all-inclusive and covers unlimited dialing to the US and Canada. Both platforms offer discounts for annual subscriptions. Pricing is for agent seats which can be used flexibly while there is no charge for admin seats to manage users, view reports, and monitor agents in realtime.
Winner: Dolphin
Dialing Features
Both PhoneBurner and Dolphin offer power dialing and click to dial with pre-recorded voicemail drops, but when you look at how Dolphin runs, you’ll see why it’s more powerful. PhoneBurner requires you to use a separate phone line or your cell phone to make the calls, while Dolphin uses a USB or bluetooth headset connected with your computer via VoIP. Dolphin does not require you to tie up your own cell phone during calls. Because of this configuration, PhoneBurner cannot do call transfers or receive inbound calls. Since Dolphin is not relying on a 3rd party phone, it has more flexibility to offer powerful dialing features.
Winner: Dolphin
CRM & Lead Management
Both Dolphin & PhoneBurner include an entry level CRM for lead management. Both dialer systems provide email, SMS, and contact management for appointment setting. Dolphin has advanced workflows for setting up rules to automate tasks and integrations. PhoneBurner includes drip email options with their services.
Winner: Tie
Dolphin & PhoneBurner: What To Consider When Choosing a Dialer
When it comes value, our PhoneDialer alternative is highly affordable and effective. When scaling a team, you’ll need to consider the fact that PhoneBurner may simply be too expensive and eat into too much of your profit margins, especially during tougher times when the market is not as friendly during the pandemic. Finding an affordable, reliable cloud based dialer that can scale is critical to seeing your returns compound as your business grows.
- Truly unlimited dialing – No per minute fees or excessive usage charges. No shopping for VOIP service.
- Empower your agents with simple to use web based software. No downloads or phone lines required.
- Advanced reporting to ensure your agents are making the most of your leads.
Prerecorded Voicemail Drops: An Alternative to Speaking Voicemails
As a sales manager, you know it’s been proven that leaving voicemails is worth the time and effort in order to earn valuable call backs. However, leaving voicemails is time consuming and tedious. Sales reps get tired of saying the same thing over and over again. This is where prerecorded voicemail drops come into play. Simply record a message, and when you reach an answering machine, personalize it by say “Hi James..” and click to drop the message and instantly move on to another call. This is a game changer because it saves time, energy, morale, and helps you achieve a professional sounding message every time.
The right price for your team
Includes truly unlimited calling to the US and Canada.
See how IGI used Dolphin to increase appointments set by 150%
The power dialer is designed for users like you.
With useful features, an intuitive interface.
Fully Cloud-Based
No downloads or phone lines required. All you need is a computer with Chrome, USB headset, and internet connection.
Work Flows
Set up work flows based on call dispo & lead status to send automated emails, move leads, or send data.
Warm Transfers
Quickly warm or blind transfer calls or place customers on hold.
Compliance
Stay legally compliant with power dialing. No dropped calls or delays!
Caller ID
Use any 10 digit caller ID number you wish – or get one from us at no charge
API & Integration
API available for receiving leads, sending data into other platforms, and more.
Easy Setup
Start Dialing in as Little as 5 Minutes
Upload Your Lead List
Simply load your CSV file, update your CID, and add any custom fields you wish.
Start Power Dialing
Power through your list making 50-100 calls per hour. Leave a pre-recorded voicemail message with a single click.
Control Your Outcome
Manage your team, analyze reports, and stay organized using the cloud CRM and monitoring tools.